Avanti West Coast Rail
Avanti West Coast offers comprehensive support for travellers in Coventry and Warwickshire, providing fantastic rail services, modern station facilities, and a range of customer-focused amenities.
Rail Services Connecting Coventry and Warwickshire
Coventry is a key stop on Avanti West Coast’s intercity network, with direct services linking the city to major destinations such as London Euston, Birmingham International, Birmingham New Street, and beyond. For instance, journeys from Coventry to Birmingham International take under 10 minutes and under 1 hour to and from London. Additionally, Avanti connects Coventry to nearby towns like Rugby and Tamworth, facilitating convenient travel within Warwickshire and to neighbouring regions
Enhanced Station Facilities at Coventry
Coventry Station has recently undergone significant improvements, including a £600,000 investment to replace 27 aging skylights on Platform 1 and the installation of new wayfinding signage. These upgrades enhance natural lighting and improve navigation within the station, contributing to an improved travel experience
Journey Planning and Real-Time Updates
Travelers can plan their journeys and access live train times through Avanti’s website and mobile app. The app allows users to book tickets, reserve bike spaces, and receive real-time updates on train statuses, ensuring a seamless travel experience.
Accessibility and Passenger Assistance
Avanti West Coast is committed to accessibility, offering a Passenger Assist service for customers requiring additional support. This includes assistance with boarding, alighting, and navigating stations. The company also provides accessible replacement buses during planned disruptions to accommodate all passengers.
Community Engagement Initiatives
Avanti actively engages with local communities through initiatives like the "Coventry Acts of Kindness" campaign. In collaboration with the Heart of England Community Rail Partnership and Kaleidoscope Plus Group, this program aimed to encourage rail travel by offering welcome gifts sourced from local businesses to passengers at Coventry, Tile Hill, and Canley stations.